Management Services – Kpo
Our knowledge process outsourcing (KPO) unit provides relationship management services simplifying the interaction between our clients and their service providers and business partners.
The management of these relationships consists in acting as single front desk before them. After clear guidelines are set out with the leadership of the business and/or family, we manage the day-to-day relationship. This includes, but is not limited to, monitoring processes, verifying milestones, deadlines and targets, benchmarking results, comparing performance, requesting and comparing quotations, setting budgets, reviewing of legal documentation and agreements and handling the invoicing procedures. This way we contribute to protecting our clients interests and their wealth.